Frequently Asked Questions
Everything you need to know about your LVW Underwear experience.
How do I find my perfect fit?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for daily comfort or sizing down for a more compressed fit.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on unworn items in their original, sealed packaging within 30 days of purchase. Items that have been tried on or removed from the hygiene seal cannot be returned.
How should I care for my LVW garments?
To maintain the elasticity and softness of the premium fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or fabric softeners.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What materials do you use in your underwear?
We prioritize comfort and breathability by using high-quality Modal, organic cotton, and moisture-wicking synthetic blends, all designed to be gentle on sensitive skin.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.